Refund policy

Last updated: [03 04, 2026]

We want you to love your purchase.

Return Window

You may request a return within 30 days of receiving your order.

Eligibility

To be eligible for a return:

• Item must be unused and in original condition
• Item must be in original packaging
• Proof of purchase required

For hygiene reasons, earrings may not be returned unless defective.

Non-Returnable Items

• Final sale items
• Gift cards
• Custom or personalized jewelry

Refunds

Once we receive and inspect your return:

• Approved refunds will be processed to your original payment method within 5–10 business days.

Original shipping fees are non-refundable.

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective.

To initiate a return, contact:
support@ovrszn.com